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Connect Gong to embed call recordings, transcripts, and AI insights directly in your rooms. Give buyers and teammates easy access to what was discussed.

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Why connect Gong

Gong captures valuable conversation insights. Connecting it to Flowla lets you:
  • Share recordings in rooms - Buyers can review calls without digging through email
  • Add context to deals - Include relevant conversations alongside your materials
  • Improve handoffs - CS teams see exactly what was discussed during sales
  • Reference key moments - Highlight specific parts of calls in your follow-ups

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How to Connect Gong

1

Get your Gong API credentials

In Gong, go to Company Settings → API and generate API credentials
2

Navigate to Integrations

In Flowla, go to More → Integrations
3

Find Gong

Locate Gong in the Notetaker section and click Connect
4

Enter API credentials

Paste your Gong API key and secret
Once connected, the integration works for everyone on your Flowla team.

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Adding Gong Recordings to Rooms

  1. Open the room where you want to add a recording
  2. Click Add Content
  3. Paste the Gong call link
  4. Flowla embeds the recording automatically
Buyers and teammates can:
  • Watch the full recording
  • Read the transcript
  • See AI-generated summaries (if available in Gong)

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Use Cases

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Sales Follow-ups

After a discovery call, share the recording in the room so stakeholders who couldn’t attend can catch up:
  • Embed the call recording
  • Add your proposal below
  • Include next steps as actions

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CS Handoffs

When transitioning from sales to customer success:
  • Include key sales calls in the onboarding room
  • Give CS full context on customer expectations
  • Reference specific moments from discussions

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Multi-Stakeholder Deals

When new decision-makers join late in the process:
  • Share previous demos and calls
  • Get everyone aligned without repeating meetings
  • Show the full conversation history

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Disconnect Gong

To remove the integration:
  1. Go to More → Integrations
  2. Find Gong and click Settings & More
  3. Click Disconnect
  4. Confirm your choice
Existing embeds in rooms will no longer load after disconnecting.